I am continually reminded about what a great group of employees we have and what a great place this is to live and work. The continued dedication and commitment of employees to serve our community is refreshing at a time when it is so easy to tune-out and be numbed by the challenges facing our neighbors, city, state, and nation.
No organization is perfect, of course, and we must strive to continually innovate and improve our processes and practices so that we can meet the challenges of tomorrow with the resources of today. This is no easy task – but this is no ordinary group.
Without question the staff are good problem solvers; they are equally good at handling extraordinary events – race week being the best example of that. I am especially proud of how they come together as a team and perform so exceptionally well at those times. It is equally as important for them to come to work each day in full mind and body and focus on the task – our citizens and customers deserve no less.
Our objective is to give our residents and businesses a reason to be here – to choose our city over others. We have to give you a return – both financially and in life-style – for picking Bristol Tennessee.
So for you to be here – we realize we must be there for you - be there for our customers, be there for our community, be there for each other, and be there for the future.
We just have to be there.